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Branding & Advertising What's wrong? WTF

Notes on CommunityMatrimony TVC, or Let’s Be Regressive On National Television (1/2)

You might have seen this ad in the last couple of years on the television, and would’ve either cringed at it, ignored it, or (horror of horrors!) admired it and used their services.

Here’s my take on it (first of a two-post long ‘rant’):

The strategy/advertising/marketing/craft angle

Idea: Give them what they want
They want to “save their honour which their children don’t care about”. Let’s give them that. Let’s reinforce their perceptions. Let’s not fight anything. Let’s approach the parents, because they are the ones who give us listings in the first place. Let’s not approach a matrimony ad from the angle of the people whose life will be affected by the marriage, because we need to strengthen our buyers‘ idea that the end-users are not capable of taking the right decision, or are anyways on the “wrong side”. And that it is the right & duty of the parents to choose the life partner of their children, and whatever choice the said children have is not important for the overall happiness of the overall family.

Approach:
Classic before & after.
Before: Daughter was seen in public with undesirable different-caste boy.
Problem.
Solution steps in: CommunityMatrimony representative.
After: Photograph of a happy daughter happily married to decent same-caste boy. Relaxed parents. Please also note that the girl was happy in both the before & after scenarios. Our product does not affect the happiness of the end-user. It’s only the regressive parents we care about, and we’ve provided them (though in a simplistic process) with much-needed (though debatable) “happiness”.

Naming disaster:
As generic as it can be. It’s not an ownable name (only an ownable domain name). It’s a descriptor rather than a name. And then there are the various variants of it – the ones you are expected to use – like loharmatrimony.com in my case. Or do I use biharimatrimony.com? Who the hell is going to tell me that, huh?
Also, notice the smart usage of the euphemistic, almost modern social-economy word “community” instead of what they meant: “caste”.

The Execution
The acting is second-rate, the dubbing is third rate, the expressions are… well, the less we talk about it the better. The scripting/storytelling is anyway nothing to write home about.

Now on to the real WTF moment:
The enemy here, is not germs, pollution, old age, bad style, inefficiency, body odor, tooth decay, dandruff, stains, cholesterol. The enemy is other human beings, another community, and of course, our own children.

This ad takes just the opposite route from ‘catch ’em young’, where advertisers tailor their messages towards children so that they get early-in-their-life adopters (who can be addicts later on), or ads where the decision maker is an adult but the message is so tailored that their kids get influenced and then coerce them into buying that brand. Here, it’s just the opposite – attract the parents, because

  1. most marriageable youngsters would not be caught dead trying to find a life partner online, and
  2. in India, the society and parents have a sort of entitlement to choose any person’s life partner on the pretext of “wanting the best for our kids”, even though their prime concern is “is the other person from our community or not?”.

This concern is what CM taps. Do they say “we’ll find you an able suitor”? Or, “we’ll find someone who’ll gel well with your daughter”? Or, “your daughter will like him at first glance”? No. All they say is, “why let your daughter stay friends with that other caste guy she likes, when we can help you find a complete stranger (whom you can call your own because of his caste) and forcing her to marry him instead?”.

Another post about the societal implications coming soon…

I’ll be waiting for your comments 🙂